RippleOne system at the core, open at the edges.
Most hotel stacks are assembled: a PMS here, a booking tool there, a payment provider bolted alongside, each with its own idea of who the guest is. Ripple starts from one record that every core capability reads and writes directly, and takes card payments through it today; channels, pricing software, the building and your own developers will connect to that same record as those connections are released.
Every family, one record underneath.
Each family is a way of working with the same hotel, guest and stay, so what happens in one is already known to the others.
- Operations
Operate
Reservations, Room Board, Front Desk, Housekeeping, Groups and Night Audit — the daily running of the property.
- Distribution
Sell
Hotel website, booking engine, and rates and availability — selling direct from one inventory, with no commission on your own bookings.
- Guest
Serve
Guest profiles, the guest portal, and company and agency accounts — the relationship that outlasts the stay.
- Platform
Transact
Payments, deposits, refunds and folios, with extras charged to the room. Every transaction against the stay.
- Platform
Connect
Coming soonDoor locks, Wi-Fi, in-room entertainment, parking and payment terminals — the building joining the platform.
- Intelligence
Understand
Front-office, occupancy, revenue and financial reporting on the operating record, exportable to CSV.
- Platform
Expand
Future visionMarketplaces for hotel supplies and property services, and insurance for the property.
What a single booking touches.
One reservation moves through the whole ecosystem without being re-entered: it holds inventory, prices itself from the rate plan, takes a deposit, appears on the board, becomes a folio at check-in, closes in the night audit and lands on the guest profile.
