Ripple
The life of one booking.
The same record, from the moment it holds inventory to the moment it closes. No step here hands the stay to a different system.
It takes availability
The moment the booking is made — at the desk, on the phone or through the booking engine — the room type comes out of availability. Nothing else can sell it while the reservation stands.
It prices itself
The rate plan in effect for those dates sets the price, night by night. What was charged and why stays attached to the stay, so a rate change next month does not silently rewrite what this guest agreed to.
It takes a deposit
A deposit or pre-payment is recorded against the folio at the point it is taken, not reconciled later from a payment report.
It appears on the board
The stay is now visible in the operational picture — assigned or unassigned, arriving on a date, occupying a room for a span of nights.
It becomes a folio at check-in
Charges, payments and adjustments accumulate against the stay as financial activity, recorded as an append-only history rather than edited in place.
It closes at departure
The guest departs, the balance is settled, the room drops to a dirty state for housekeeping, and the stay becomes history on the guest’s record.
The changes that usually cost an hour.
Stays get extended, shortened, moved and split. Ripple treats those as normal rather than exceptional, and re-derives what depends on them instead of asking somebody to remember what else needs updating.
- Change the dates and availability, the board and the housekeeping schedule follow
- Move the room and the assignment moves with the stay, not beside it
- Amend the rate and the change is recorded against the stay, with what it replaced
