RippleA negotiated rate is only worth what the next booking remembers of it.
When the company is part of the reservation rather than a note on it, the agreed rate applies when the booking is made, the account shows what it has produced, and the next conversation with that client starts from facts.
What accounts cover.
Available to every property, and shared across the team.
- Companies, agencies and partners
- Accounts for corporate clients, travel agencies and channel partners, with their main contact.
- Linked reservations and groups
- Bookings and groups attached to the account that brought them.
- Negotiated rates
- Agreed rates assigned to an account and offered to your team when they book a reservation for it.
- Production by account
- What each company and agency has booked, reported from the reservations themselves.
Where accounts are going.
The commercial side of the relationship, joined to the same records.
- Ripple CRM
- Guest profiles, company and agency accounts, website enquiries and complaints, kept with the stays.
- Related accountsComing soon
- Parent companies, agencies and the clients they book for, linked as related accounts.
- Direct billing and city ledgerFuture vision
- Approved accounts billed after the stay, with balances followed up from Ripple.
- Commission trackingFuture vision
- Agency commission calculated from the stays they produce.
- Corporate booking accessFuture vision
- A company’s travellers booking at their negotiated rate through your own booking engine.
Bring your corporate and agency list.
We will set up your largest accounts and their rates with you, and show where their business appears.